Our Company takes your privacy very seriously. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you purchase products is used to process your orders and to provide a more personalised experience on our site.
How Do We Use the Information We Collect?
We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registering or at the time of ordering. When you order, we collect personal information such as your name, email address, postal address, delivery address and telephone number. This allows us to process and fulfil your order and to notify you about the status of your order.
We will also collect non-transactional data should you enter a competition, take part in a survey, request a brochure an e-newsletter or contact us via the electronic forms.
We will NOT share data with any third party except for the purposes of processing payment. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Sale of Business
Ordering Safely With us
Once you have completed the selection of products you wish to purchase you may proceed to place an order. As soon as you click continue with order you will be redirected to a secure payments portal. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as you have finished ordering you will exit secure mode. As an additional protection for you, our system is designed so that you cannot place an order until you are safely within secure mode.
We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.
Payments &Security/Secure check-out
We use Stripe for all credit & debit card processing which is the one of the most secure online payment services available. We never view any credit or debit card information - all payments are handled by Stripe.
For more details on Stripe security & services please visit their website here.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.
Links To Other Sites
Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analysing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about us.
To serve you better, we may combine information you give us online or in our shop. We use that combined information to enhance and personalise your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.
We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.